Top 7 UX Research Agency in 2023

As user experience (UX) becomes increasingly important for businesses, more and more UX research agencies have emerged. Here are the top 7 UX research agencies to watch out for in 2023:

1. Nielsen Norman Group

With over 20 years of experience, Nielsen Norman Group is a leading UX research agency that specializes in conducting user research and usability testing. They have worked with companies such as Google, IBM, and Microsoft, and offer a range of services including consulting, training, and certification programs.

2. User Testing

UserTesting is a user research platform that provides businesses with quick and easy access to user feedback. Their platform allows companies to conduct remote user testing, surveys, and interviews, and they provide actionable insights to help businesses improve their products and services.

3. UXalliance

UXalliance is a global network of independent UX research agencies. Their network spans over 25 countries, and they have worked with companies such as Coca-Cola, Samsung, and Canon. They offer a range of services including user research, usability testing, and UX strategy.

4. UserZoom

UserZoom is a UX research platform that helps businesses improve their digital experiences. Their platform allows companies to conduct remote user research, usability testing, and surveys. They also provide analytics and insights to help businesses make data-driven decisions.

5. GfK

GfK is a market research company that offers a range of services including UX research. They have worked with companies such as Samsung, LG, and BMW, and their UX research services include user testing, usability testing, and eye tracking.

6. Experience Dynamics

Experience Dynamics is a UX research agency that specializes in user research, UX strategy, and usability testing. They have worked with companies such as Intel, eBay, and PayPal, and their team includes experienced researchers, designers, and strategists.

7. AnswerLab

AnswerLab is a UX research agency that specializes in conducting user research for mobile and web experiences. They have worked with companies such as Walmart, Expedia, and PayPal, and their services include user testing, surveys, and focus groups.